apknk Platform Privacy Notice

What We Collect on apknk

We collect several types of information when you use apknk. Your account information includes your email address, phone number, date of birth, and full name. We require these during registration so you can log in, receive notifications, and verify your identity before withdrawals.

Transaction information is collected whenever you deposit, place a bet, or withdraw. We log the date, time, amount, payment method, and outcome of each transaction. This helps us track your account history, detect fraud, and support you if a transaction goes wrong.

Device and usage information includes your IP address, device type, browser version, and the pages you visit on apknk. We collect this to prevent fraud, optimize our mobile app and website, and understand how you interact with our platform.

• Account data: email, phone, name, date of birth, password (hashed, never in plain text)
• Identity documents: scans of ID card or passport
• Transaction history: deposits, bets, withdrawals, dates, amounts
• Device and IP information: device type, browser, operating system, IP address
• Communication records: messages between you and our support team via chat or email

How We Use Your Data on apknk

We use your identity documents to verify that you are who you claim to be and to comply with anti-fraud regulations. We retain these documents for as long as your account is active and for a period afterward as required by local law.

We analyze usage patterns on apknk to detect suspicious activity—such as unusual bet amounts, rapid logins from different countries, or large withdrawals shortly after registration. This protects your account and helps us prevent fraud across our platform.

We may contact you if we detect suspicious activity or if we need to verify a transaction. For example, if you request a withdrawal from a new country, we may ask you to confirm via email or SMS before processing.

Third Parties and Data Sharing on apknk

We share your data with third-party processors only when necessary to provide our services. Payment processors like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and our banking partners (mobile banking, local payment, online payment, e-wallet) receive your account information when you deposit or withdraw. These processors handle the actual fund transfers and comply with their own data-protection policies.

We use fraud-detection services to protect your account. These services may receive anonymized data about your bets and transactions—not your name or identity document, but patterns that help identify fraudulent accounts.

We do not sell, rent, or trade your personal information to advertisers or marketing companies. We do not share your betting history, balance, or payment methods with anyone outside apknk except as required by law (e.g., court orders, tax authorities) or to operate our service.

Your data is your own. We hold it in trust and release it only when you request it, when the law requires it, or when we need to to deliver our service.

Your Rights on apknk

You have the right to request a copy of all data we hold about you. Submit this request via the contact methods below, and we will provide a summary within a reasonable timeframe. You also have the right to request correction of inaccurate information—for example, if your phone number or address has changed.

You have the right to request deletion of your data, subject to legal constraints. Once your account is closed and any legal hold period expires, we will delete or anonymize your personal information. However, we may retain transaction records for compliance with anti-money-laundering regulations.

You have the right to withdraw consent for certain uses of your data. For example, you can disable push notifications or stop us from using your device information for analytics. However, you cannot opt out of data collection necessary to operate your account or process transactions.

Cookies and Tracking on apknk

We use cookies to keep you logged in on apknk, to remember your preferences, and to analyze how you use our platform. Cookies are small text files stored on your device. When you visit apknk, your browser automatically sends these files back to us, which helps us recognize you and improve your experience.

Essential cookies (those required to log in and process transactions) cannot be disabled without breaking apknk's functionality. Analytics cookies (which track your betting patterns and navigation) can be disabled in your browser settings, though this may reduce our ability to personalize your experience.

We do not use third-party tracking pixels or beacons to follow you across other websites. Our analytics are limited to apknk itself.

Data Storage and Security on apknk

We store your data on secure servers protected by encryption, firewalls, and access controls. Our servers may be located outside your jurisdiction—for example, in Singapore, the United States, or other regions. Data stored outside Indonesia remains subject to this privacy notice and our security commitments, though it may also be subject to the laws of the country where the server is located.

We use TLS encryption (the same technology that protects online banking) to encrypt data in transit between your mobile device and our servers. Your password is hashed using cryptographic algorithms—we never store it in plain text, and we cannot retrieve it. If you forget your password, we send you a link to reset it; we do not email your password to you.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we will notify you promptly and take steps to mitigate harm.

Data Retention on apknk

We retain your account information, transaction history, and identity documents for as long as your account is active. After you close your account, we retain data for a period required by local law—typically three to seven years for anti-money-laundering and tax-compliance purposes. After that period, we delete or anonymize your data.

We may retain communication records (emails, chat transcripts with support) for longer to resolve disputes or answer historical questions about your account. You can request deletion of old support messages via the contact methods below.

Jurisdiction and Access

Our services on apknk are available only where local law permits. If you access apknk from a jurisdiction where we do not operate, we may restrict your access or suspend your account temporarily. This is not a penalty—it's a compliance safeguard to respect local regulations.

Government agencies in Indonesia, the jurisdiction in which you are located, or jurisdictions where our servers are hosted may request access to your data under local law. We will comply with valid legal requests and will notify you when legally permitted to do so.

Contact apknk About Privacy

If you have questions about how we handle your data, would like to request access to your information, or wish to report a privacy concern, contact us via the methods below. Our support team is available to help clarify our policies and process your requests promptly.

• In-app chat: Open apknk and tap the support icon. English-speaking team members are available to assist.
• Email: Include "privacy request" in your subject line and describe your question or request.
• Account settings: Visit the Privacy or Data section in your apknk account to manage preferences and review your stored information.

Changes to This Privacy Notice

We may update this privacy notice from time to time as our practices evolve or as regulations change. We will notify you of material changes by sending an email or displaying a notice when you log in to apknk. Your continued use of apknk after such changes constitutes your acceptance of the updated notice.

This privacy notice was last updated in 2026. We recommend reviewing it periodically to stay informed about how we handle your data.